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Gaming computers with the lowest price guarantee in the Czech Republic and in Europe
Address: Opletalova 20, Prague 1
Telephone Number: +420 792 480 835

Customer service

PcPRAHA service package

The PCPRAHA service package allows you to use a series of ready-made services profiled for gaming computers during the statutory warranty period and commercial warranty PcPraha No-Worries. These services include: full computer diagnostics, compressed air cleaning, BIOS firmware update, full installation of the latest drivers, Windows reinstallation and data recovery.

ServicePcPrague standard warrantyGuarantee PcPraha No-WorriesOther companies
Number of contacts during the warranty period (phone, email, Messenger)1 time1 time / year
2 - 5 calls
Miss
Full computer diagnostics
paid
Cleaning your computer with compressed airaccording to the price list
free of charge
No
Motherboard BIOS updateaccording to the price list
free of charge
No
Replacing heat paste on the processoraccording to the price list
free of charge
No
Fan speed settingaccording to the price list
free of charge
No
Assistance with data storage and transmission
according to the price list

free of charge
No
Restore access to your Windows accountaccording to the price list
at a discounted price
No
Recovery, recovery of data from your diskaccording to the price list
at a discounted price
No
Reinstall Windows without preserving dataaccording to the price list
free of charge
No
Reinstall Windows while preserving all selected dataaccording to the price list
at a discounted price
No

Support

PcPraha support package

Our company manufactures PCPRAHA computers and installs optimized software for each, so we know our systems perfectly. If you need help or just want to learn how to make full use of the resources of a computer purchased at PcPraha.cz, we are at your disposal.

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Free upgrades

PcPrague Upgrade Package

When you buy a gaming computer at PCPRAHA, you have the option to upgrade your computer for better with component price compensation. This means that you only pay the difference in the price of the components, according to the current prices on the market. No hidden fees.

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Overclocking

PcPraha overclocking package

Overclocking will increase your computer's performance beyond the manufacturer's recommended performance. That is why it is important to do it professionally.

We offer professional overclocking of the computer, with a guarantee of stability and reliability of the entire system.

Testing

PcPraha test package

Before sale, each computer undergoes a comprehensive inspection and detection of hidden errors, which are not even recognizable by the manufacturer, as they can only manifest themselves in combination with other components. Special test programs load all components of your new system. The results of passing all tests are recorded in the test report, which you will receive together with other documents.

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Demonstration, presentation and PC connection

Free transport

For purchases over CZK 50,000

Easy 14 day return

14 day money back guarantee

International warranty

Standard Warranty period 2 years

Secure payment

PayPal / MasterCard / Visa

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