We have merged all the PCPRAHA warranty packages offered so far into one warranty, namely the package PcPraha Bez-worries (also referred to as PcPraha Bez-Starostí, PcPRAHA Bez-Starostí, PPB, PP Bezstarostí).
This warranty is in effect from one / two to five years.
Customers who have experienced a computer repair at least once will appreciate it all servicesthat we offer in this package.
Terms and our service obligations PcPrague No Worries
|Standard warranty PcPraha||Warranty PcPrague No Worries||Other companies|
|Warranty period||2 years||2 years - 5 years||1-2 years|
| Deadline for problem solving
(after contacting tel, email, Messenger)
|within 10 days||1 day||30 days and sometimes not at all|
| Time of complaint handling
(after the computer is delivered for service based on diagnostic results)
|within 30 days||immediately - generally 1 day||within 30 days|
|Providing replacement computer||for a fee||No|
|High performance spare computer||for a fee||No|
|Free problem diagnosis||for a fee||No|
|Remote computer repair.||for a fee||No|
|Premium after-warranty service||No|
|Upgrade your PC for free||for a fee||No|
|Purchase of PC and individual components||No|
|Remote assistance with PC problem.||for a fee||No|
|Discounted price of non-guarantee service||according to the price list||No|
|Replace defective components with new ones||sometimes repairs|