Repairs in Prague 10 · Rostovská 260/2b

Games console repair

PlayStation showing no picture, Xbox switching off, Switch not charging? We repair game consoles and handhelds – PS5 including Pro, Xbox Series, Nintendo Switch 2 and Steam Deck. From HDMI port replacement, cleaning and overheating to power supplies, drives and software recovery.

  • PS5, PS5 Slim, PS5 Pro
  • PlayStation 4
  • Xbox Series X|S
  • Nintendo Switch 2
  • Switch OLED and Lite
  • Steam Deck
  • ROG Ally and Legion Go
Book a repair +420 792 480 835

Most common console faults

Fault What we do about it
No picture, TV shows “no signal” Replacement of the damaged HDMI port, check of the HDMI circuit on the board.
Overheating, noisy fan, shutting down Cleaning, new thermal paste (liquid metal on the PS5), fan check.
The console won't switch on Repair of the power supply or the power circuitry on the board.
Blue light, freezing (PS4) Diagnostics and reflow of the graphics chip.
Won't read discs, disc won't eject Repair or replacement of the drive or laser head.
Storage error, system won't boot Drive replacement with firmware preserved, software restore.
Switch won't charge Replacement of the USB-C connector or charging circuit.

Consoles and handhelds we repair

Manufacturer Models
Sony PlayStation 5, PS5 Slim, PS5 Pro, PlayStation 4, PS4 Slim and Pro, PlayStation Portal
Microsoft Xbox Series X and S, Xbox One, One S and One X
Nintendo Nintendo Switch 2, Switch OLED, Switch, Switch Lite
Gaming handhelds Steam Deck and Steam Deck OLED, ASUS ROG Ally, Lenovo Legion Go
Controllers DualSense and DualSense Edge, DualShock 4, Xbox controllers, Joy-Con

HDMI port: the most common repair

The HDMI port most often breaks off or bends when the console falls with the cable plugged in or someone pulls on the cable. If the console runs (the light is on, the fan spins) but the TV has no picture, it is almost certainly the HDMI port. We replace the port and also check the circuit behind it on the board.

Prevention: cleaning and overheating

Consoles in a closed TV cabinet or against a wall quickly collect dust. Noise, hot air and shutting down while gaming are the first warning signs. A console that is cleaned from time to time runs more quietly and lasts longer – and you avoid a more expensive board repair.

Controllers

Drifting sticks, broken buttons or charging problems on DualSense, DualShock or Xbox controllers can usually be fixed by replacing a part. Send us the controller model and what isn't working.

How the repair works

  1. Describe the faultUsing the form below, by phone, or come straight to the shop – Mon–Fri 9:00–17:00.
  2. Bring it in or send itBring the device to Rostovská 260/2b, or send it well packed by post or courier.
  3. Diagnostics and priceWe find the cause and call you to explain what needs doing and how much it will cost. We repair nothing without your consent.
  4. Repair and handoverWe repair it in our own service centre, test it and let you know when it's ready for collection.

Describe the fault

Tell us what isn't working and we'll get back to you with the next steps. Not sure whether it can be repaired? Ask – we'll take a look.

+420 792 480 835Mon–Fri 9:00–17:00

Or write to us directly at servis@pcpraha.cz

We will only use your details to reply to your enquiry. Privacy policy

Frequently asked questions

My PS5 has no picture but the light is on. What is it?

Most often a damaged HDMI port or the circuit behind it. We replace the port and test both picture and sound.

Will I lose my games and saves?

During a standard hardware repair, your data stays. If the drive is being replaced, we recommend backing up your saves to the cloud or a USB drive beforehand – we will tell you how.

My console overheats and shuts down. Will cleaning help?

In most cases yes. We clean the cooling, replace the thermal paste and check the fan.

Do you also repair the Nintendo Switch?

Yes – the charging connector, screen, card reader, Joy-Con controllers and power supply.

Do you charge for diagnostics?

If we do the repair, diagnostics are free. They're also free if the repair would cost more than a new device – we'll tell you straight and you pay nothing. You only pay for the diagnostics themselves if the repair is worth doing but you decide not to have it done with us.

What warranty do you give on repairs?

We give a 24-month warranty on every part we replace during a repair. If a replaced part stops working during that time, we'll sort it out free of charge.

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